If you recognised the loose reference to the “Lord of the Rings”, it means you’re a little bit of a nerd like me. And yes, it’s now cool to be one, not like in the 80s…
Despite me giving away my age, I am projected to the future.
My father, being always so open to embrace technology with curiosity, paved the way for me. In fact, I do believe that technology is a great tool to make our life easier, especially at work. Because while having powered AI washing machine can be a cool gimmick, having a powered AI system for your company is a completely different kettle of fish!
While it can be frustrating waiting 3 hours for the washing to finish, it’s nothing compared to the frustration I experienced in companies when it came to failing to deal with shared information, documents, and knowledge.
Actually, let me share a story with you.
Once Upon A Time (A Very Personal Story)
Dinosaur as I am, it was around 15 years ago, when I got to work for an HR departmentcomposed by only 3 people to soon find out that my boss was the only one with the actual knowledge, because both physical and digital information was locked away in her office.
Each of us saved our work on our individual PCs and did not even had shared folders within the team (yes, at the time it was possible… , come on, I am not that old!). You can just imagine the frustration when one of us was on leave! it was very hard to work with tight deadlines or to have peaceful holidaysfor what matters.
Privacy in HR is a must, of course, but because our information was not shared even within the department, our workflow was hampered by so many obstacles! After a missing information issue yet again, my colleagues and I insisted to create shared folders, and things did go better for a while, until they didn’t.
When we were going through a 3 month hiring campaign because the company was scaling up, our challenges became very visible also outside our department. Soon enough, our CEO started to complain about the efficiencyand speed of our office because we could not keep up with the demands of the growth of the company.
The Missing Boss
Had we had a system to help us navigate that moment would have been a dream. And probably my boss would have not been laid off. The chaosthat followed her departure is hard to describe.
She had been the HR Director for over 10 years, so you can easily imagine the amount of information that was lost when she – literally – disappeared. There had been no handover, no password to her computer, no access to her emails.
I remember going back to work from my summer leave to find the department in tatters. It happened 15 years ago, but it’s still fresh in my memory. It was so bad that I had to hire my own boss!
The Importance of the Company Culture (and of the Technology)
When the company culture does not foster collaboration and HR is seen as a cost center rather than a partner, change – which is inevitable – is not managed, and getting things right feels like an impossible task. And the company inevitably falls behind on competition, employee attraction and retention because it does not look that attractiveanymore.
Let’s not forget thatno employee – or department – is an island.
That is why we created Phlow.
It’s an AI powered system that fosters collaboration organically because it allows you to share knowledge, set a role-based permission for sensitive information, map skills and expertise to make the information flow within the company and create a structure to help the hiring process, the career development of the employees and the creation of teamsfor particular projects.
Talk to us today. We can help.
#KnowledgeManagement #FutureOfWork #Collaboration #DigitalTransformation #AI #HRTech #EmployeeExperience #OrganisationalCulture #Leadership #WorkplaceInnovation #DigitalTransformation #phlow
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